You can cancel your EdgeFlo subscription at any time from the Billing page in Settings. This article explains the cancellation flow, when your access ends, what you will lose, and your options if you change your mind.
Cancelling is self-serve and takes under a minute. When you cancel, your subscription stays active until the end of your current billing period. You will not be charged again after that. This article covers everything that happens when you cancel.
Warning: Cancelling stops future invoices, but any invoice that has already been generated will still be charged. If that applies to you, contact support right away.
What you will lose when you cancel
Becoming a consistent trader takes commitment. The traders who improve are the ones who study their trades, hold themselves accountable, and protect themselves from their own worst impulses. If you are on Plus, here is what stops working for you when your billing period ends.
- FloAI (AI Chat): your AI analysis partner for reviewing trades, identifying patterns, and stress-testing your thinking
- Weekly AI-generated reports: automated accountability delivered every week, whether you remember to check or not
- Trade Plan Performance: objective tracking of whether your edge is actually working, not just whether it feels like it is
- News Block Guardrail: automatic protection that stops you from trading during high-impact news events, one of the most common sources of impulsive losses
- Priority support: faster access to the team when something is blocking your progress
- Additional trading accounts: the ability to journal across multiple accounts and see the full picture of your performance
Your journal entries, trade history, Edge plans, and Notebook content are not deleted. After your access period ends, the app moves to a read-only state where your data remains visible but new actions are locked.
Note: If cost is the concern, consider downgrading to Basic instead of cancelling entirely. You keep access to the full EdgeFlo core system with one trading account. See How to Upgrade or Downgrade Your EdgeFlo Plan.
How to cancel your subscription
- Go to Settings and click the Billing tab.
- In the Current plan section, click the X Cancel button in the top-right corner of the plan card.
- A prompt will appear asking why you are leaving. Select the option that best fits your situation. This feedback goes directly to the team.
- Click Continue to confirm the cancellation.
- Your billing page will update to show the date your access ends. You will also receive a confirmation email.
After confirming, you keep full access to EdgeFlo until the end of your current billing period. You will not be charged again.
Note: Cancelling stops auto-renewal. It does not cut off your access immediately. The app confirms this: "You'll keep access until the end of your billing period."
Cancelling during a free trial
If you are still within your 7-day trial, follow the same steps above. Cancelling stops the auto-charge at the end of day 7, and you retain access for the remainder of the trial regardless of when you cancel.
Tip: If you forgot to cancel and were charged at the end of your trial, contact support within 24 hours for a full, no-questions-asked refund.
If you change your mind after cancelling
Changed your mind? You can reverse a scheduled cancellation at any time before your access period ends. Your plan picks back up as normal and you will not lose any data or history.
- Go to Settings and click the Billing tab.
- In the Current plan section, click Keep subscription.
- A confirmation modal will appear showing your next renewal date. Click Keep subscription to confirm.
- You will see a confirmation screen: "You're all set! Your subscription has been updated." Your plan resumes as normal from that point.
Tip: Reversing a cancellation removes the scheduled end date. Your subscription will renew on the date shown in the confirmation modal.
FAQ
I cancelled but I am still seeing a charge. What happened?
If you cancelled before your billing date, you should not be charged for the next cycle. If a charge appeared after cancellation, contact support immediately with the charge amount and date. We will investigate and resolve it quickly.
Can I get a partial refund for the unused days in my billing period?
EdgeFlo's standard policy does not offer refunds for unused time in a paid billing period. If you believe your situation warrants an exception, contact support and explain the circumstances.
How do I know my cancellation went through?
After confirming the cancellation, your Billing page will show your plan as cancelled with your access end date displayed. You will also receive a confirmation email.
Will my data be deleted when I cancel?
No. Your journal entries, trade history, Edge plans, and Notebook content are retained. Once your subscription expires, the app moves to a read-only state. You can view your data but cannot add new entries or use paid features until you resubscribe.
Can I cancel if I cannot log in?
If you cannot access your account, contact support and we will process the cancellation on your behalf.
Related questions
- How do I cancel my EdgeFlo trial before being charged?
- What happens to my data when I cancel EdgeFlo?
- Can I get a refund when I cancel EdgeFlo?
- Will EdgeFlo keep charging me after I cancel?
- How do I resubscribe after cancelling EdgeFlo?
- How do I cancel EdgeFlo if I cannot log in?
- What is the EdgeFlo data retention policy?
- When does my EdgeFlo access end after cancellation?
- Why am I still being charged after cancelling?
- How do I export my data before cancelling EdgeFlo?
- Can I downgrade instead of cancelling EdgeFlo?
- What features do I lose when I cancel EdgeFlo Plus?
Still having trouble? Contact EdgeFlo Support and we will guide you through it.